This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
Monday, November 12, 2001
What is the Question? -- From a good paper on questions. . . "It comes as a shock to discover that in the real world, the difficulty is not to solve the problem, but to find out what the problem is. The solution to a problem, or the answer to a question, are treated here as equivalent. As Dr Deming put it "The questions are more important that the answers". When we
asked him why, he said that there is seldom one right answer, but there usually is one key question to ask." -- I like the three questions of management, but Deming has a point. (Big of me, eh?)
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