This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
Monday, September 16, 2002
• From IndustryWeek, Strategy Before Technology is a brief look into a rational approach to continuous improvement. Before getting into details of operational enhancements, the big picture of supporting customer/market needs come first, then careful assessments of business policies and processes. The chairman of ATC, featured in the article says, "I believe any turnaround plan for a company has to have a three-step sequence: reconnect with customer expectations, evolve the right manufacturing strategy, and then look at process solutions. To be successful, technological solutions need a strong strategy." TOC and other leanish designs need to drive more detailed operational improvements, since if not done in an aligned fashion, local improvements can often conflict with and compromise each other. After all, as the old saw goes, "If you fail to plan..." posted by Frank - Permanent Link -