This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
Thursday, February 06, 2003
• Flow: More than just a "Lean" concept -- One of the core concepts underlying the success of the TOC approach to multi-project management is setting up an environment that allows/encourages people to focus on the task at hand. While this has been easily demonstrated to support speed of project completion, it also provides more opportunities for the people involved to attain a "flow" experience.
"Elements that make experiences Enjoyable:
1. A challenge requiring skills
2. A chance of completion
3. The opportunity to concentrate, merging action and awareness
4. Clear goals
5. Immediate feedback
6. Deep involvement transcending distractions and the awareness of time
7. A sense of control over actions
8. Absorption of self
9. Expansion of self through experience"
If one of the necessary conditions for the sustainability is to provide "security and satisfaction of associates now and in the future," using management processes that provide the possibility of such experience would be of significant benefit. And speed of efforts in their race to the cash register is a nice side effect as well.
posted by Frank - Permanent Link -