Project Management Operational Problem Solving Implementation & Change Management Strategy & Alignment

Frank Patrick's Focused Performance Business Blog
This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.

Thursday, February 27, 2003

Nothing But Value -- From CIO Magazine, a special series of articles about their 11th Annual Enterprise Value Awards, an effort to recognize "value-based business cases grounded in reality rather than wishful thinking." Recognizing a hospital, a business school, a trucker, a clinical research organization, and a governmental agency, the series points out that all these successful efforts are rooted in...
"a crystal clear understanding of their core business value; the courage to reexamine what they do, how they do it and with whom they do it; and a commitment to careful change management."
Throughout the series, key success factors for the implementation of technology solutions are identified, many of which should be familiar to regular readers of this Focused Performance weblog. Some of them are...
Addressed most frustrating problem first to show immediate results
Enlisted powerful constituency before tackling toughest users
Focused on unarticulated user needs
Invested users in development process to ensure buy-in
Reworked an entire process rather than just one piece to ensure speedy data analysis
Found ways to compromise and balance the needs of multiple constituencies
Effectively used project management
While I'll admit that this list is a bit edited for emphasis of my point (check out the articles for the full lists), that point is also borne out in the texts of the articles. It ain't just the technology, or even the bit-level techniques of delivering the technology, that drives value in such efforts, but rather, it's the relationship to the business value, the ability to articulate the business value, the partnership between the techies and the business folks, the process/policy/procedural changes that the tech enables, and inclusionary buy-in for effective execution.
"For the Enterprise Value Award winners, "Change management was a fundamental aspect of their overall implementation plan," says Rebecca Rhoads, CIO of Raytheon and an Enterprise Value Awards judge." There was an appreciation for the significance of the cultural changes. Many of the companies brought the [internal and external] customers into the solution and involved them in the problem.""
The examples pointed out in these awards clearly demonstrate that IT solution can "deliver unassilable enterprise value," but that while technical excellence of the solutions is necessary, it's also not sufficient for world class results. Understanding the constraints of the business, assessing the policies and practices that are trying to deal them, and empowering/enabling the people to effectively operate within them or effectively transform them rounds out the sufficiency factor needed to create real value.

posted by Frank - Permanent Link - |

Current Posts (Main Blog Page)

Previous Posts

It is a common delusion that you make things better by talking about them. - Dame Rose Macaulay



What's this XML thingie all about?


View Frank Patrick's LinkedIn profileView Frank Patrick's profile



Google
Web focusedperformance.com


FP's Recommended Reading
- From the FP Bookshelf...

...from My AStore

...and some ideas from Amazon...


Best of the FP Blog Archive
- The really good stuff...

Strategic Thinking and Improvement

Enterprise PM - It Starts with Strategic Interdependence

Face Reality

How to Think With Your Gut

Hugger-Mugger and Helter-Skelter

Managing for Murphy, Satan, and Yourself

More of the Same (Local/Global)

PMI Congress Notes: Using Risk Management for Strategic Advantage

Tell Me How You'll Measure Me and Ah, But What to Measure?

What's in Your Strategy?

Why Can't We All Just Get Along?

Why TOC Works
Project and Multi-Project Management
Critical Chain and (not or) XP

Defining Project Success (But for Whom?)

Down 'n Dirty w/TOC and PM (Part 1 of 5 consecutive posts)

End of Project Review

If Project Management is the Answer, What's the Question?

In Defense of Planning

It Ain't the Tools

Lessons Learned, Revisited

Predicting Uncertain Futures

Project Conflicts

Project Determinism (and other myths)

Project Portfolio Management

Promises, Predictions, and Planning

Removing Bottlenecks - A Core Systems Design Principle

Stage Gates and Critical Chain

Ten Top Sources of Project Failure (The Executive Version)

The Meaning of "Schedule"
Leadership and Change Management
Consistent Leadership Behavior

Invisible Dogma - Perpetuating Paradigms

Nothing But Value

On Assumption Busting

Personal Productivity - An Excuse?

The Psychology of Change Management

FP's Blogroll
- Other weblogs and sites I read


FP's Ryze Page


FP's Technorati Profile
- Click the pic



Who links to FP?


For Your Charitable Consideration:

Give Something Back Foundation

Global Virtual Classroom


FP's Link List
- Selected Sites and Resources

Critical Chain Discussion Group

Lilly Software: Visual DBR

Sciforma PS (Critical Chain Software)

Spherical Angle (Critical Chain Software)

Synchrono Supply Chain Planning Software


FP Blog Archives
- All the oldies, but goodies...

Current
10/09 | 09/09 | 08/09 | 07/09 | 06/09 | 05/09 | 04/09 | 03/09 | 02/09 | 01/09 | 12/08 | 11/08 | 10/08 | 09/08 | 08/08 | 07/08 | 06/08 | 05/08 | 04/08 | 03/08 | 02/08 | 01/08 | 12/07 | 11/07 | 10/07 | 09/07 | 08/07 | 07/07 | 06/07 | 05/07 | 04/07 | 03/07 | 02/07 | 01/07 | 12/06 | 11/06 | 10/06 | 09/06 | 08/06 | 07/06 | 06/06 | 05/06 | 04/06 | 03/06 | 02/06 | 01/06 | 12/05 | 11/05 | 10/05 | 09/05 | 08/05 | 07/05 | 06/05 | 05/05 | 04/05 | 03/05 | 02/05 | 01/05 | 12/04 | 11/04 | 10/04 | 09/04 | 08/04 | 07/04 | 06/04 | 05/04 | 04/04 | 03/04 | 02/04 | 01/04 | 12/03 | 11/03 | 10/03 | 09/03 | 08/03 | 07/03 | 06/03 | 05/03 | 04/03 | 03/03 | 02/03 | 01/03 | 12/02 | 11/02 | 10/02 | 09/02 | 08/02 | 07/02 | 06/02 | 03/02 | 02/02 | 12/01 | 11/01 | 10/01 | 09/01 | 08/01 | 06/01 | 02/01 | 01/01 | 12/00


Powered by Blogger

If you are interested in adding an easily updated weblog to your site, I would suggest you look into the free service provided by Blogger.

Who is FP?
Contact Focused Performance