This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
Thursday, May 01, 2003
Buyer's Responsibility -- Britt's (and other's) discussions of buyer-seller relationships have brought me to develop a whole new approach to offering consulting services to small businesses...but that's a subject for later. This recent piece from Britt raises the issue of "the buyer's ethical responsibility to embrace the seller and help extend the seller's skills and reputation." It's totally in line with the TOC view of a supply chain as a system...the idea that no one in the chain really gets paid until the final consuming customer puts down their money. So every buyer-seller link in the chain has some level of mutual responsibility for each other.
Some more food for thought from a TOC Thinking Process communication basis... If markets are conversations, shouldn't the topic of those conversations be focused on dilemmas, their proposed solutions, "yes, but's..." associated with the proposals, and eventual "yes, and's..."