This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
"We call an event or incident a breakdown when we are interrupted in the midst of going about fulfilling our commitment."
Exactly. Breakdowns (problems) only exist in terms of getting in the way of achieving a goal. Additionally, they always involve some sort of dilemma or conflict, forcing us to consider doing something we would prefer not doing. A deeper question is whether that dilemma is real or illusory; whether the rock is immovable and the hard place impervious, or whether they only seem so in terms of a faulty understanding of the situation.
Hal promises to continue with a discussion of "avoiding breakdowns." It'll be interesting to see where he's going to go with that topic, as I would contend the vast majority of avoidable breakdowns are encountered due to iatrogenic sources, induced by previous "good intentions;" a source similar to that that makes the aforementioned dilemmas seem real.
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