This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
Friday, February 13, 2004
Dilemmas in Software Engineering -- Stephen Norrie points to a paper from John Sambrook, entitled Dealing With Dilemmas In Software Engineering [pdf], and quotes from it's abstract...
"Software engineering is a complex and demanding activity. The degree to which engineering teams are able to recognize dilemmatic situations and resolve them quickly and without compromising important needs has a large impact on the performance of the team and the quality of the developed software. […] In this article we explore the nature of dilemmas and provide actionable advice that individuals and groups can use to improve their ability to recognize and resolve dilemmas in an effective manner."
The paper goes on to describe dilemmas in TOC terms and provides some good information on one of the most powerful of the TOC Thinking Process tools both in general and in a software-related example. As you'll read, conflicts and dilemmas are perpetuated by unexamined assumptions. (More on this Thinking Process tool here and here.)
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