This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
Inherent in this way of thinking is the revolutionary idea that growth is everyone's business--not solely the concern of the sales force or top management. Just as everyone participates in cost reduction, so must everyone be engaged in the growth agenda of the business. Every contact of each employee with a customer is an opportunity for revenue growth. That includes everyone from the people working in a company's call center handling customer inquiries and complaints to the CEO.
It's all about the top line, which, if growing, will take care of most bottom line issues. And taking care of the ability to consistently grow the top line is what a holistic application of the Theory of Constraints (aka Constraint Management) is all about, because it's the constraints that limit growth. (book idea via BusinessPundit)
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