This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
The best nugget from the evening is Hiebeler's new definition of best practices: "An example of the best way to perform a process." It used to be "The best way to perform a process." This acknowledges the complaint that people have with the idea of best practices, that best practices in one company or organization may not necessarily be the best for another. And once they are implemented there are always new things to be learned and new ways to do something that are even better.
[...] The other aspect of the definition of a best practice as an example of a best practice is that best practices should be part of the creative process within an organization. Best practices come from outside the organization to inform process improvement effort.
"Best practices should disturb you." was another great nugget. Discovery of how people do things differently gives you the opportunity to rethink how you do things, which gives you the opportunity to think about how to change what you do in light of this new information. This is the role of the process experts at all levels of the process hierarchy: find those different perspectives, get disturbed.
Good stuff. I like it. Go get disturbed.
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