This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
Friday, March 05, 2004
On Performer Over-Utilization -- There are still too many project organizations that put emphasis on keeping everyone busy, due to the erroneous assumption that "an idle resource is a major waste." Someone on one of the discussion groups I participate in recently suggested one way to get managers to think about the error of these ways. Ask "If your people are 90% utilized, how long would it take (without overtime) to recover from missing a day of work, or of running into Murphy's Law to the tune of a day? How about 95%? 99%?" With a little bit of thought, the dangers to speed and throughput quickly become evident.
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