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This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.

Monday, April 12, 2004

Select All -- This New Yorker review of The Paradox of Choice: Why More is Less, by Barry Schwartz, has some interesting tidbits...
"A few decades of research has made it clear that most people are terrible choosers—they don’t know what they want, and the prospect of deciding often causes not just jitters but something like anguish. The evidence is all around us, from restaurant-goers’ complaints that “the menu is too long” to Michael Jackson’s face."
And...
"Instead of calculating opportunity cost as the value of the single most attractive foregone alternative, we seem to assemble an idealistic composite of all the options foregone. A wider range of slightly inferior options, then, can make it harder to settle on one you’re happy with."
And...
"Strangely, we lose sight of our human resilience when we make big choices. People are consistently puzzled that so many things they had dreaded—from getting fired to being ditched by a spouse—“turned out for the best.” [...] A tendency to overestimate the joy we’ll get from buying baubles and winning honors is only half of a complex predisposition. The other half is our enormous capacity for happiness, even in the absence of such things. The surprise isn’t how often we make bad choices; the surprise is how seldom they defeat us.
There's something in here about strategies and plans and the choices we make not quite matching expectations. There's also something in here about the attraction of the appearance of lack of choice that simplifies one's "decisions," whether they be about project portfolios or career changes or what to have for breakfast. Did you ever notice that after agonizing over a decision, there's a nice bit of calm that comes shortly after making the choice. Choice is fine, but sometimes one is best off taking the opportunity that's presented, making the best of it, and by doing so, avoiding "defeat."

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