This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
TOC is a process improvement tool, based on rigorous cause and effect, used to increase a systems' throughput while simultaneously decreasing inventory and operational expense.
"TOC and Lean help to create more visibility between each department. Maintenance now knows what supply is doing and vice versa," said Capt. Jeffrey Bolduc, MALS-26 supply officer. "TOC helped to tie it all together to increase interaction and communication between departments. Our main difficulty is maintaining constant communication between different departments."...
...TOC achievements include reducing critical due-in-from-maintenance items by 50 percent in the first month, and from 129 items to 20 items overall. Also, from January 2002 to present, the average yearly readiness rate increased from 72 to 77 percent.
A few years ago, I visited Pax River when they were considering using Critical Chain for getting the V-22 Osprey program back on track after a few serious mishaps. They ended up not taking that approach (maybe I should really say I failed in selling them on it) but the folks down there in Maryland still impressed me considerably. Nice to see they've embraced TOC to maximize their Lean efforts.
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