This Focused Performance Weblog started life as a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective, but is in the process of evolving towards primary content on interactive and mobile marketing. Think of it as about Focusing marketing messages for enhanced Performance. If you are on an archive page, current postings are found here.
Implementing the new approach has boosted performance of clinical supply operations:
Lead times were reduced from 8-12 weeks to typically 3 weeks, a reduction of about 70%.This is substantially lower than the industry average of around 6 weeks.
Due-date delivery was over 90% (for five consecutive months).
Without additional resources, about 50 studies were now packaged every month, a throughput increase of 150%.
Besides the quantitative improvements, there are also qualitative benefits felt by project participants. Managers feel in control of operations and now make decisions proactively to stop problems before they become problems. Another benefit seen is that as the rank and file do not need to multitasking (because they get clear task-level priorities), they can focus on delivering highest quality output. This is extremely important in clinical trials, as any quality problems can lead to the whole clinical trial results being rejected by FDA.