This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
Sunday, October 23, 2005
More on TOC and Heathcare - Surgery Scheduling -- Check out this brilliant second-hand analysis by Clarke Ching on how a surgeon (perhap intuitively) applied TOC to double his capacity and eliminate his waiting list. The article from which Clarke gleans the story talks about a parallel to manufacturing. It's also (and perhaps more directly) related to the workings of a multi-project system.
The last few points, however, about the possible policy/reward/behaviroal constraints around the way that doctors earn money in the UK are telling. I wonder what those people who are using their money to get extra attention not previously provided by the national service would want to spend it on instead.