This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
Monday, July 10, 2006
Tough To See the Future (Spanking the Truth) -- At least when the vista is clouded by self-deception, like this from Philip Su at Microsoft, on project managers associated with the Vista operating system effort:
"Turns out they're actually great project managers. They knew months in advance that the schedule would never work. So they told their VP. And he, possibly influenced by one too many instances where engineering re-routes power to the warp core, thus completing the heretofore impossible six-hour task in a mere three, summarily sent the managers back to 'figure out how to make it work.'? The managers re-estimated, nipped and tucked, liposuctioned, did everything short of a lobotomy -- and still did not have a schedule that fit. The VP was not pleased. 'You're smart people. Find a way!' This went back and forth for weeks, whereupon the intrepid managers finally understood how to get past the dilemma. They simply stopped telling the truth. 'Sure, everything fits. We cut and cut, and here we are. Vista by August or bust. You got it, boss.'
"Every once in a while, Truth still pipes up in meetings. When this happens, more often than not, Truth is simply bent over an authoritative knee and soundly spanked into silence."