This Focused Performance Weblog is a "business management blog" containing links and commentary related primarily to organizational effectiveness with a "Theory of Constraints" perspective. TOC is noted for its applications in Project Management and Multi-Project Management (Critical Chain) and Operations Management (Drum-Buffer-Rope), as well as in Marketing, Strategic Planning and Change Management (TOC Thinking Processes). If you are on an archive page, current postings are found here.
Thursday, March 29, 2007
The Two Reasons People Say No -- From Seth's Blog...
"It's been done before" "It's never been done before"
Even though neither one is truthful, accurate or useful, you need to be prepared for both.
Slick (as one comes to expect fro Seth Godin), but a little simplistic, since there's also "We don't need to do that." (Layer 1 of resistance), and "That won't solve our problem." (Layers 2, 3), "But if we do that, we'll have a problem with..." (Layer 4) and "We could never make it happen." (Layers 5, 6)
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