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Strategy & Alignment Operational Problem Solving Project Management Implementation & Change Management

Beyond the Fishbone
- Root Cause Analysis for Complex Systems

The text isn't ready yet, but the basic slides for a presentation on this subject have been put together and are being tested in live performance. As a sneak preview, this page contains a Quicktime movie containing these slides. Use the movie object controls to slow the presentation down or to page from slide to slide.

And watch this page (or the "What's New" page of the Focused Performance site) for the full treatise on the subject, coming in the near future. In the meantime, the "related links," found on the right side of this page will lead you to other writings on the subject.

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What concerns me is not the way things are, but rather the way people think things are. - Epictetus

Related links:

Using Resistance to Change to Improve Improvements (Part 2 - The Core Conflict Cloud and the Current Reality Tree)

A Route to Roots

Problem Solving with the TOC Thinking Processes - Consensus, Construction, Communication, and Collaboration

TOC and Six Sigma - Better Together

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