Beyond the Fishbone
- Root Cause Analysis for Complex Systems
The text isn't ready yet, but the basic slides for a presentation on this subject have been put together and are being tested in live performance. As a sneak preview, this page contains a Quicktime movie containing these slides. Use the movie object controls to slow the presentation down or to page from slide to slide.
And watch this page (or the "What's New" page of the Focused Performance site) for the full treatise on the subject, coming in the near future. In the meantime, the "related links," found on the right side of this page will lead you to other writings on the subject.
If you have difficulties viewing this movie, you may need a Quicktime plug-in for your browser. It's available at Apple Computer's Quicktime Download page. (Don't worry, it's not just for Macs; Windows is supported as well.)
|What concerns me is not the way things are, but rather the way people think things are. - Epictetus
Using Resistance to Change to Improve Improvements (Part 2 - The Core Conflict Cloud and the Current Reality Tree)
A Route to Roots
Problem Solving with the TOC Thinking Processes - Consensus, Construction, Communication, and Collaboration
TOC and Six Sigma - Better Together